Privacy Policy

1. Information We Collect

We collect information you provide directly: name, email address, phone number, and verification documents. We also collect usage data including trading activity, device information, and IP addresses.

2. How We Use Your Information

Your information is used to provide and improve our services, process transactions, verify identity, send communications, comply with legal obligations, and detect fraudulent activity.

3. Data Sharing

We do not sell your personal information. We may share data with service providers who assist in platform operations, with exchanges to execute trades, and with regulators as required by law.

4. Data Security

We implement AES-256 encryption, secure data centers, strict access controls, and regular security audits to protect your data. However, no method of transmission is 100% secure.

5. Data Retention

We retain your personal data for as long as your account is active and for a period thereafter as required by applicable regulations (typically 5 years after account closure).

6. Your Rights

Depending on your jurisdiction, you may have the right to access, correct, delete, or port your data. You may also restrict or object to processing. Contact us to exercise these rights.

7. Cookies

We use essential cookies for platform functionality and analytics cookies to improve performance. You can manage cookie preferences through your browser settings. See our Cookie Policy for details.

8. International Transfers

Your data may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place through standard contractual clauses.

9. Third-Party Services

The Platform may link to third-party services. We are not responsible for their privacy practices. We encourage you to review their policies before providing data.

10. Changes to This Policy

We will notify you of material changes via email or platform notification. Your continued use after changes take effect constitutes acceptance of the updated policy.

11. Contact Us

For privacy-related inquiries, contact our Data Protection Officer at privacy@PokoBit.io.